Servicing and maintenance of lab equipment

Wildcat is dedicated to providing long-term support for our customers beyond the initial purchase. Our specialist engineers have extensive experience in servicing and repairing laboratory equipment, including automation systems, fume hoods, and safety cabinets. With a focus on precision and efficiency, we ensure your equipment remains in peak condition, minimising costly downtime and maximising operational performance.

Regular servicing and preventative maintenance are essential for ensuring that laboratory instruments function correctly and efficiently. Routine checks can help identify potential issues before they cause major failures, reducing the risk of unexpected breakdowns and avoiding expensive emergency repairs.

Why is preventative maintenance essential?

Over time, normal wear and tear can lead to reduced efficiency, compromised safety, and costly repairs. Preventative maintenance helps to:
✔ Ensure optimal equipment operation and longevity
✔ Maintain compliance with safety and regulatory standards
✔ Prevent unexpected failures and reduce emergency repair costs
✔ Increase laboratory efficiency and workflow consistency

A scheduled maintenance plan may cause a temporary pause in production, but this minor inconvenience is far less disruptive than extended downtime due to equipment failure. At Wildcat, we work around your schedule to minimise interruptions and keep your lab running smoothly.

Flexible service packages for every need

We understand that different laboratories have different service requirements. That's why we offer a range of flexible packages, including:

• Annual Service Contracts: Includes general breakdown/repair coverage along with a one-time Preventative Maintenance Visit (PMV) to ensure continued performance.
• Preventative Maintenance Contracts: Covers one or more scheduled site visits per year, focusing on proactive maintenance to prevent long-term damage and efficiency loss.
• Breakdown/Repair Services: One-time visits for diagnosing and resolving specific issues, restoring equipment functionality quickly.
• Additional Services: We also provide decommissioning/recommissioning services for relocations, refresher training for end-users, and on-site independent performance validation to verify equipment efficiency.

Our team is always available for a consultation. We can visit your facility to assess your needs and even provide live equipment demonstrations upon request.